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Occupational Health & Safety : Incident and Accident Investigations

Occupational Health & Safety : Incident and Accident Investigations

The purpose of incident investigation is to identify the root cause(s) of incidents in order to take corrective action and to implement the necessary controls to prevent further occurrences of such events.

R 2250 per delegate
Duration 1 hour, 56 min, 27 sec
NQF Level 3
Certification Certificate of Competence
Language English

To sign up for this course:

Course Overview

The purpose of incident investigation is to identify the root cause(s) of incidents in order to take corrective action and to implement the necessary controls to prevent further occurrences of such events. Effective recording, reporting and investigation of nonconformity, is an important part of an effective occupational health and safety program.

Who Should Attend?

Organisations should establish, implement and maintain procedure(s) to record; investigate and analyse incidents. The results of incident investigations shall be documented and maintained.

Course Objectives

  • Determine underlying Health and Safety deficiencies and other factors that might be causing or contributing to the occurrence of incidents;
  • Identify the need for corrective action;
  • Identify opportunities for preventive action;
  • Identify opportunities for continual improvement;
  • Communicate the results of such investigations.

Course Outline

Module 1: Introduction and general responsibilities
  • Overview
  • Purpose of investigations
  • Definitions and terminology
  • Legal responsibilities (OHS Act and MHS Act)
  • Chief Directorate OHS – Mines
  • Powers and rights of inspectors (OHS Act and MHS Act)
Module 2: Incident investigation overview
  • Type of workplace incidents (Including loss control and near-misses)
  • Incident ratio study and probability
  • Incident cost & Incident reduction and prevention
  • Investigators
  • Employee involvement
  • Time frame for formal investigations
  • Reporting procedures for Occupational Injuries and Diseases
  • Correct recording of incidents
Module 3: Incident investigation process
  • The six key questions (Who, what, when, where, why and how)
  • Preparing an investigation kit


The qualifying learner will be capable of:
  • Describing responsibilities for incidents
  • Explaining the legislative requirements applicable to the investigation and reporting of incidents
  • Explaining when and why to report workplace incidents
  • Explaining why incident investigations should be performed
  • Explaining when an incident investigation should be performed
  • Explaining who should perform the incident investigation
  • Identifying the different types of workplace incidents
  • Identifying the causes of incidents
  • Reporting the findings of the investigation
  • Analyzing the facts of the investigation
  • Writing the incident report
  • Making recommendations in order to take corrective action
  • Communicating and following up the recommendations of the incident
  • Evaluating and monitoring the effectiveness of the corrective action
  • Outline the steps of incident investigation


All delegates who successfully pass the assessment over 60% will be issued with a certificate of competence. If you receive lower than 60% a certificate of attendance will be issued.


An Assessment at the end of the course will be required. A minimum of 60% is to be achieved to attain a Competence Certificate. If you achieve lower than 60% but get between 40 – 59% a second attempt will become available. If you get lower than 40% and fail the second attempt you will need to re-purchase the course. An attendance certificate is awarded to you regardless of a pass or fail.


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