Important notice: For up to date information about the pandemic visit

FREE    We’re giving away an ISO 50 001 Handbook and Quality Costing Video.    GET THIS OFFER    
Additional Learning : Technical Report Writing & How to Write Policies, Processes and Procedures

Additional Learning : Technical Report Writing & How to Write Policies, Processes and Procedures

This course gives delegates an overview of how to write a technical report and document a Policy, Process and Procedure.

R 3000 per delegate
Duration 26 hours
NQF Level 3
Certification Certificate of Competence
Language English

To sign up for this course:

Course Overview

As your career grows and advances, you will be asked to write Policies, Draw Processes, Document Procedures and Write Reports. This course gives the delegates an overview of how to write a technical report and document a Policy, Process and Procedure.Your organisation will expect a professional and well-written document to base important decisions upon.

Who Should Attend?

Any delegate that would like to master the art of effective documentation using ISO Principals.

Course Objectives

WWISE will teach you all the skills and techniques you need to know to write just such a report: clear, concise, balanced and informative. You will understand what needs to be written, how it should be written and what structure and format you should use for different kinds of reports.

Course Outline

  • The functions of communication
  • Barriers to effective communication
  • Report writing skills – Sentences; tips on joining words and punctuation
  • Some common report writing faults to avoid
  • Writing good paragraphs
  • Transitions and ordering the parts
  • Overcoming writer’s block: subjectivity; objectivity and bias
  • Writing of: project proposals and technical reports
  • Project progress report template
  • Revising and editing
  • Writing and improving the quality of business and technical reports.
  • Compile technical reports ensuring content and format are appropriate.
  • Discuss the focus of the report – deciding on correct content.
  • Meeting reporting deadlines.
  • How to select, format, structure and layout reports: including headings, bullets and numbering.
  • Ensure the document sequence is logical and meaningful.
  • How to present information differently: text, graphs, tables, flow charts and diagrams.
  • Organising and structuring a technical text appropriately.
  • Presenting the same information in different ways.
  • Technical reports
  • General reports
  • Report checklists
  • Topic or subject matter
  • Purpose of the report
  • Scope of the report
  • Section identification systems
  • Referencing
  • Table of contents
  • Stages of report production
  • Structuring the report


  • Delegates will have the understanding of effective report writing
  • Understand the differences of Policies, Processes and Procedures
  • Effective Diagrams and texts that capture the content
  • Defining the value of each report with quality not quantity


All delegates who successfully pass the assessment over 60% will be issued with a certificate of competence. If you receive lower than 60% a certificate of attendance will be issued.


An Assessment at the end of the course will be required. A minimum of 60% is to be achieved to attain a Competence Certificate. If you achieve lower than 60% but get between 40 – 59% a second attempt will become available. If you get lower than 40% and fail the second attempt you will need to re-purchase the course. An attendance certificate is awarded to you regardless of a pass or fail.


There are currently no reviews available.

Related Courses


Not just for individuals

For companies that may have multiple users, WWISE can cater for corporates at a discounted rate and rent the course out on a platform that can be customized with the client’s corporate identity.



Register and signup for this course

Personal Details

Contact Details

Login Details

Submit your details

Submit your details

Please complete the information below and we will send you your FREE learning material.

Contact Us